Privacy Policy
TrekBlue, Inc is committed to the privacy of personal information
provided to us when using any of our Internet services. This Privacy
Policy describes how we treat information we receive when you transmit
data to TrekBlue Internet properties.
Web Information
When you purchase TrekBlue software, we may collect personal identifiable
information including your name, address, email address, etc. for
the purpose of recording and fulfilling the transaction. When we
use a payment processing merchant we ensure that the same strict
privacy criterion is in place. We do not (knowingly) collect personal
information from persons under the age of eighteen.
NUKER E-zine
During the installation procedure of TrekBlue software products
users may have a chance to opt-in to receive NUKER E-zine once a
month. Software performance is not affected by subscription level
- both subscribers and non-subscribers receive the same functionality.
NUKER E-zine contains useful product information (such as update
and new product announcements). We fully ensure your privacy and
value your trust. We will never give your information to a 3rd party
unless required so by law. You may opt out of receiving emails from
us at any time by clicking the unsubscribe link in the email or
by contacting our customer support department online or off-line.
Cookies
We define a cookie as any string of data and information that is
automatically stored on your computer upon access to our services.
TrekBlue employs cookies to assign non-unique, non-identifiable
strings to machines that access our services. This information enables
us to deliver faster service capabilities to our customers or to
our affiliates, prevent denial of service attacks on our systems,
detect and prevent fraudulent transactions, and assist with awarding
proper sales credit to our partners. All TrekBlue cookies are 1)
of limited duration, 2) less than 5KB in length, 3) only visible
to TrekBlue, 4) devoid of any personally identifiable information
and 5) non-unique. Our Cookies are mainly maintained to track our
affiliates to ensure proper payments for their sales and tracking
activities relating to their affiliate relationship with us.
Security
The personally identifiable information we collect about you is
stored in limited access servers. We maintain such safeguards to
protect security of servers and your personally identifiable information.
We retain personally identifiable information only as long as necessary
to complete a purchase, thwart fraud, provide customer service,
or maintain your account with us.
How Information Is Used When Collected
We may use information in the following ways:
• For purposes you specifically provided the information such as
to enable us to process, validate and verify purchases.
• To register you as a customer and open and maintain a support
account for you.
• To send email notifications about new, existing, enhanced products
or services. Information on special offers, or to contact you to
reconfirm or verify accuracy of information provided.
• To obtain your feedback to help enhance existing features or provide
additional products and services.
We may disclose and use personally identifiable information in special
circumstances where it is necessary to enforce our service agreements
or terms of use (for example protect our intellectual property rights).
We may also disclose or use your personal information when we, in
good faith, believe that the law may require us to do so.
ThreatNuker software
What Information ThreatNuker Collects
ThreatNuker software does not collect any information from your computer.
When you install ThreatNuker software, the software communicates
with our server to receive an ID number. This is just a number to
uniquely count the number of installed instances, and to help us
identify error reports. Each subsequent time that your ThreatNuker
software downloads the latest database information, the only information
shared is your ID number and the version number of the ThreatNuker
software you have.
Updates
Your copy of ThreatNuker software, once installed, will check in
with our server occasionally to receive updated database information.
We do not record nor do we have access to the websites you added
to the list of the restricted websites using ThreatNuker software.
You can control the way updates are performed through Settings dialog.
Policy Modifications
We may change this Privacy Policy from time to time. However, any
changes will be posted promptly here, so please check back periodically.
If you have any questions regarding this privacy policy, please
contact us using our contact form.
